05 Jul, 2023 Countdown to the Consumer Duty: FCA provides 10 key questions for firms to consider By Gayle Marufu With just under a month remaining until the Consumer Duty Implementation Deadline on July 31, the FCA has published 10 key questions that...
05 Jul, 2023 FOS: What the FCA’s Consumer Duty means for resolving complaints. By Gayle Marufu As we inch closer to the 31 July implementation deadline, all eyes are on how the regulators and the Financial Ombudsman Service (the...