12/13/2024 10:17:56 AM FCA feeds back to firms on complaints and root cause analysis By Jankee Gohil The FCA has published the key findings of a review of firms’ approaches to complaints and root cause analysis, setting out examples of...
2/26/2024 12:10:56 PM Four options for firms to consider when approaching the EU’s CRD6 By Jankee Gohil Simon Treacy As the legislative process for CRD6 / CRR3 comes to a close, attention is turning to what firms need to do to comply with the incoming...
12/5/2023 9:57:39 AM Asymmetry between Big Tech and financial services firms - opportunities for the Consumer Duty? By Jankee Gohil Having spent quite a lot of time over the last year advising on the Consumer Duty (the “Duty”), the FCA’s Call for Input on ‘Potential...