Hear my colleagues Lara Adamson and Tom Rudrum discuss consume redress and the potential for a new "Consumer Principle" in our latest podcast on the FCA's proposed financial services consumer duty of care.
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Is a "Consumer Principle" needed?
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The FCA is moving forward with proposals to impose a consumer duty on firms dealing with retail consumers. It is looking to secure a “paradigm shift” towards more outcomes-focused regulation.
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Our Financial Regulation Outlook 2026 (now updated to January 2026) explores the key regulatory developments that we expect to see in the...
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