Five key messages from the FCA's feedback on firms' Consumer Duty implementation plans

The FCA has given firms feedback on their Consumer Duty implementation plans.  This feedback contains valuable messages for firms as they shape their implementation work - with much still to do in a compressed amount of time.

Listen to our podcast episode where we count down our top five key takeaways from the FCA's feedback.  We discuss building on your existing TCF arrangements, seeking expert input and independent assurance, prioritising your implementation workstreams effectively, making cultural change, and taking a rigorous approach to monitoring.

Want more?  Visit our Consumer Duty webpage for all our insights.  And remember: with time running short, we're here to help and support you to deliver this significant regulatory change programme.  Get in touch with us any time to discuss.