20 Nov, 2024 Re-dressing redress: the FCA and FOS joint Call for Input By Oli Palmer The Financial Conduct Authority (FCA) and Financial Ombudsman Service (FOS) have published a joint Call for Input (CFI) on reforming the...
02 Jun, 2021 UK consumers complained about banking and payments, credit and loans much more during the pandemic (surprise, surprise!) By Elizabeth Dowd The FOS has released its latest quarterly and annual complaints data, showing that interactions with the FOS about banking and payment...