26 Apr, 2022 Mitigating consumer harm – how is the FCA using its power to order redress? By Alison Wilson Sara Cody The power to order or encourage firms to pay redress is obviously an important part of the FCA’s toolkit when it comes to remedying...
09 Feb, 2022 FCA proposes controversial guidance which cuts across UK compromise procedures By Duncan Campbell The FCA's proposed guidance GC22/1 on compromises by regulated firms focuses on achieving maximum consumer redress. But it does this by...
23 Jul, 2021 What will the FCA's proposed consumer duty mean for consumer redress? By Thomas Rudrum Duncan Campbell The FCA is consulting on the new consumer duty with the aim of setting higher expectations for the standard of care that firms provide to...