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The FCA has published the key findings of a review of firms’ approaches to complaints and root cause analysis, setting out examples of...
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The FCA has published the findings of its review into firms’ approaches to the preparation of the first annual Consumer Duty Board...
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Our Financial Regulation Outlook 2025 report explores the key regulatory developments that we expect to see in the Banking, Asset...
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In December 2023, the government and the FCA put forward proposals to improve how people can access help with their investments...
It has been a while since the FCA last looked in detail at consolidation, but a Dear CEO letter sent to financial advisers and investment...
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The FCA is forming some pretty pointed concerns about firms' value assessments. It has observed that many firms have found them...
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Sheldon Mills is talking about frogs again. Small mercies, though: in this latest speech (at an FCA hybrid event on 31 July 2024) he was...
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The FCA has published its findings from a review of larger insurance firms’ approaches to outcomes monitoring under the consumer duty....
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This week, I bought a car. On Monday morning, as I was dotting the ‘i’s and crossing the ‘t’s on the finance documents, the sales...
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Listen to our conversation with The Investment Association’s Consumer Duty Lead Mandeep Bhandal on key considerations when preparing your...
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On 20th March, the FCA published a report on the outcomes of its thematic review (TR 24/1) on retirement income advice. In this report,...
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Fraud is the most common crime in England and Wales. Not only are payment service providers on the front line when it comes to preventing...
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The FCA has published findings of its multi-firm review of retail banks' Consumer Duty implementation. A broken record This review was on...
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FCA Chair Ashley Alder and CEO Nikhil Rathi just appeared before the Treasury Committee. They reported on various areas of interest...
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Our Financial Regulation Outlook 2024 explores the key regulatory developments that we expect to see in the Banking, Asset Management and...
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Over 6000 people beat down the door of the FCA's Consumer Duty webinar on 6 December 2023. So many that the FCA's systems were...