08 Oct, 2024 FCA announces advice market consolidation review and other key priorities in dear CEO letter By Premlata Fagan It has been a while since the FCA last looked in detail at consolidation, but a Dear CEO letter sent to financial advisers and investment...
20 Sep, 2024 Segmentation, vulnerability and blurred lines: the FCA's latest Consumer Duty value messaging By Duncan Campbell The FCA is forming some pretty pointed concerns about firms' value assessments. It has observed that many firms have found them...
31 Jul, 2024 The latest FCA Consumer Duty messaging (frogs and all) By Duncan Campbell Sheldon Mills is talking about frogs again. Small mercies, though: in this latest speech (at an FCA hybrid event on 31 July 2024) he was...
28 Jun, 2024 Welcome FCA guidance on monitoring under the consumer duty By Sara Cody The FCA has published its findings from a review of larger insurance firms’ approaches to outcomes monitoring under the consumer duty....
28 Jun, 2024 Bridging the Gap – FCA permits the return of GAP insurance By Sara Cody This week, I bought a car. On Monday morning, as I was dotting the ‘i’s and crossing the ‘t’s on the finance documents, the sales...
10 Jun, 2024 Key considerations when preparing your Consumer Duty Board report By Duncan Campbell Oli Palmer Listen to our conversation with The Investment Association’s Consumer Duty Lead Mandeep Bhandal on key considerations when preparing your...
21 Mar, 2024 FCA publishes findings on how firms provide retirement income advice (firms providing personal recommendations on investments should also take note) By Premlata Fagan On 20th March, the FCA published a report on the outcomes of its thematic review (TR 24/1) on retirement income advice. In this report,...
24 Jan, 2024 Payments in 2024 #3 – Fighting back: A milestone year for tackling payment fraud By Harry Eddis Frances Hodgkins Arjun Lakhani Olivia Murphy Bethan Poole Simon Treacy +3 more... Show less Fraud is the most common crime in England and Wales. Not only are payment service providers on the front line when it comes to preventing...
20 Dec, 2023 On Consumer Duty, some inspiration - and words of warning - for retail banks By Duncan Campbell The FCA has published findings of its multi-firm review of retail banks' Consumer Duty implementation. A broken record This review was on...
13 Dec, 2023 Prioritisation and sequencing: FCA doubles down on savings rates - and says Consumer Duty enforcement is coming By Quynh McGrath Elizabeth Dowd FCA Chair Ashley Alder and CEO Nikhil Rathi just appeared before the Treasury Committee. They reported on various areas of interest...
13 Dec, 2023 Financial Regulation Legal Outlook 2024 By Rakhee Pattani Our Financial Regulation Outlook 2024 explores the key regulatory developments that we expect to see in the Banking, Asset Management and...
06 Dec, 2023 On Consumer Duty, keep being proactive: FCA By Duncan Campbell Over 6000 people beat down the door of the FCA's Consumer Duty webinar on 6 December 2023. So many that the FCA's systems were...
05 Dec, 2023 Asymmetry between Big Tech and financial services firms - opportunities for the Consumer Duty? By Jankee Gohil Having spent quite a lot of time over the last year advising on the Consumer Duty (the “Duty”), the FCA’s Call for Input on ‘Potential...
01 Nov, 2023 Consumer Duty: metaphor, messages and sabre-rattling By Duncan Campbell The FCA is waxing lyrical about how central the Consumer Duty is to its work. Its metaphors have tempered over time (remember the...
30 Oct, 2023 The Consumer Duty: data, data, data By Duncan Campbell The FCA's Annual Public Meeting is an important opportunity for FCA execs to do some market messaging. And this year, when it comes to...
20 Oct, 2023 The Consumer Duty and the Champion: a primer for boards and board members By Duncan Campbell In this post - aimed at boards and board members - we explain how the Consumer Duty can apply to companies whether or not financial...