20 Nov, 2024 Re-dressing redress: the FCA and FOS joint Call for Input By Oli Palmer The Financial Conduct Authority (FCA) and Financial Ombudsman Service (FOS) have published a joint Call for Input (CFI) on reforming the...
08 Oct, 2024 FCA announces advice market consolidation review and other key priorities in dear CEO letter By Premlata Fagan It has been a while since the FCA last looked in detail at consolidation, but a Dear CEO letter sent to financial advisers and investment...
17 May, 2024 Complaints, canaries and coalmines By Duncan Campbell Is your firm an investment management, personal investment or pension firm? Then pay attention. In this brave new world of early and...
05 Jul, 2023 FOS: What the FCA’s Consumer Duty means for resolving complaints. By Gayle Marufu As we inch closer to the 31 July implementation deadline, all eyes are on how the regulators and the Financial Ombudsman Service (the...
16 Jun, 2021 People are complaining about FCA process and delays - will this put pressure on the FCA to improve? By Duncan Campbell The FCA is, according to its Chair Charles Randell, engaged in an "ambitious transformation programme". This involves, among other...