Journey mapping to identify potential ‘sludge’ and innovative uses of data analytics: just two examples of good practice in the FCA’s...

After the seemingly endless stream of Consumer Duty publications published in the first year after go-live, the apparent pause in recent...

In our previous post we covered two new and important pieces of guidance from the European Banking Authority. In this post we cover two...

The FCA is forming some pretty pointed concerns about firms' value assessments.  It has observed that many firms have found them...

Firms' implementation work on the FCA's Consumer Duty has begun in earnest.   The time has now come for the FCA to begin make good on its...